What Could Happy Billy Teach You About Your Business?
Aug 17th, 2009 | By John Quarto-vonTivadar
During a recent visit with family and with the fuel tank showing a big red Empty, my Mom was insistent that we had to get gas from Billy. “Who the heck is Billy?”, I wondered? (Bear with me, this gets interesting.) We pull into the most ordinary of Shell gas stations (international readers: you might
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